CUSTOMER SERVICE DEPARTMENT

  Phone        Reach a customer service representative by phone :1-888-461-3033 
 Mon-Fri.. between 9:00 am and 5:00 pm EST.
 Sat. between 9:00 am and 1:00 pm EST.
  Fax        24 hrs. Fax customer service :1- 678-783-0105
  Email Reach a customer service representative by email
 Technical To ask a question about Hidden Hitch products online
"technical service" 1-800-521-0510 Provided by the manufacture of Hidden Hitch Products
 

Returns Policy


Within 10 days of receipt of your shipment, you may request to return any of the following items for a full refund:
-Any item that has been unopened.
-Any item received with missing parts or components
-Any item that is defective or damaged
-Any other item in new condition with original packaging and accessories
-Freight must be prepaid to return destination; we will not accept COD shipments.

 After the 10 day period has expired we will accept returns that meet the above mentioned criteria but there will be a 10% restocking fee deducted from the refund.

A Return Authorization (RA) is required for any return. To request a Return Authorization, e-mail Returns@Hidden-Hitches.com. Please state the reason you wish to return the product and be sure to include your order number, name and date of purchase.

All return items must be securely packed and shipped to the address indicated below.
Include a printed copy of the RA that you received.  
Products that show clear evidence of use will not be accepted for refund.  

Hitches For Less Inc.
143 Price Road

Fayetteville, GA 30215

Refunds

We will notify you via e-mail of your refund once we have received and processed the returned item. You can expect a refund within 7 business days of our receipt of the product in question. Refunds will be in the same form previously accepted for payment.
   

 

 

CUSTOMER SERVICE DEPT.
  
Call for personal service- Mon-Sat 9:00 - 6:00 EST  Toll Free: 1-888-461-3033 ~ Local: 1-770-460-0314
   Authorized Hidden Hitch Distributor/Installer
  949 GA Hwy. 85 ~ Fayetteville, GA 30215

Copyright: 2003 Hidden-Hitches.com. All Rights Reserved
  

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